Tag

churn prediction

3 articles

Retention

SaaS Early Warning Churn Signals: 12 Behavioral Indicators That Predict Cancellation 30–60 Days Out

The 12 early warning churn signals across 4 categories — product, commercial, relationship, and external — that predict SaaS cancellation 30–60 days before it happens, with a scoring framework and intervention timing benchmarks.

May 25, 202615 min read

Analytics

SaaS Usage-Based Churn Prediction: The 6 Product Signals That Predict Cancellation 30–60 Days Early

Learn how to use product usage data to predict SaaS churn 30–60 days before cancellation — including the 6 key signals, a usage health score formula, and an intervention playbook that reduces churn by 25–40%.

May 25, 202611 min read

Retention

Customer Health Scoring for SaaS: How to Build a System That Predicts Churn

Learn how to build a customer health score for your SaaS — the metrics, weighting models, and action triggers that predict churn before it happens.

Apr 1, 20267 min read