Tag

product-led growth

17 articles

PLG

Instrumenting the Aha Moment: Event Schemas for PLG

A practical guide to instrumenting the aha moment in PLG SaaS — covering event schema design, property standards, account-level aggregation, and the most common instrumentation failures.

10 min read
Customer Marketing

SaaS Power-User Program Design

Power-user programs convert your most engaged customers into product champions who drive expansion, reduce churn, and generate organic advocacy. This guide covers champion identification, tiering, incentive structures, and how to measure program ROI.

19 min read
PLG

PLG Org Chart: Roles, Headcount & Sequencing by ARR

A stage-specific PLG org chart guide — covering which roles to hire first, headcount benchmarks by ARR stage, and how PLG organizational structure evolves from $1M to $100M ARR.

12 min read
PLG & Self-Serve

Self-Serve Trial vs Freemium: A Decision Framework

A rigorous decision framework for choosing between free trial and freemium GTM models in PLG SaaS — covering economics, conversion benchmarks, and the hybrid cases.

11 min read
Distribution

SaaS Integration Marketplace Strategy: Zapier, Make, n8n

How to design an integration marketplace strategy across Zapier, Make, and n8n — listing economics, traffic quality, use-case prioritization, and the ROI model that determines where to invest.

11 min read
Distribution

Open-Source as SaaS Distribution Channel: The Real Playbook

How open-source software functions as a SaaS distribution channel — the conversion funnels that work, the unit economics behind OSS-to-paid, and the strategic mistakes that destroy OSS distribution value.

11 min read
Distribution

Partner-Led Growth vs Product-Led Growth: When Each Wins

A direct comparison of partner-led growth (PLG-partner) and product-led growth (PLG-product) — the market conditions, product characteristics, and stage dynamics that determine which motion generates better unit economics.

11 min read
Expansion

SaaS Feature Tier Upsell Pathway: The Defensible Order

The correct sequence of feature gates that maximizes upsell conversion — covering why gating workflow features outperforms gating analytical features, the 3-gate model, seat-cap vs feature-cap tradeoffs, time-to-value impact on conversion, and benchmark data on feature gate conversion rates by tier transition.

11 min read