Tag

saas culture

3 articles

People & Hiring

Employee Exit Interview Playbook for SaaS Founders

Most exit interviews produce noise, not insight. This playbook covers the 30/60/90-day delayed model, an 8-question script with scoring rubric, regrettable vs non-regrettable attrition, and how to turn exit data into systemic fixes without burning trust.

17 min read
People & Hiring

SaaS Performance Review Cadence by Team Size

Annual reviews are too slow for startup pace. This guide covers the 3-cadence model (weekly 1:1s, quarterly conversations, annual comp reviews), calibration mechanics at different team sizes, bias correction, PIP timing, and the attrition math behind high-frequency feedback.

20 min read
People & Hiring

Remote vs Hybrid for SaaS: Decision by ARR Stage

The remote vs. hybrid decision is not a culture preference — it is a capital allocation and talent access decision that changes materially at every ARR stage. Here is the framework to make it correctly.

15 min read