Tag

subscription management

3 articles

Retention

Pause Plans and Grace Periods: Retaining Customers Who Want to Leave

Pause plans convert 15-25% of cancellation requests into retained customers. Learn how to design pause plan pricing, grace periods for failed payments, and clear reactivation flows that protect ARR without sacrificing revenue integrity.

Jun 14, 202616 min read

Pricing

Proration Mechanics for Mid-Cycle Upgrades and Downgrades

A complete breakdown of the two proration models, how to design downgrade policy, and why mid-cycle billing errors are one of the top three sources of billing-related churn.

Jun 14, 202613 min read

Growth Strategy

Stripe Billing vs Chargebee: The SaaS Billing Comparison for Growing Subscriptions

Stripe Billing vs Chargebee compared for SaaS founders: pricing models, dunning, proration, usage-based billing, multi-currency, and when to migrate.

May 22, 202611 min read